Business Systems Analyst

Required Technical / Functional Skills

• Business Analysis and Requirements Gathering
• Quality Engineering and Test Scripting
• Jira and XRAY for Issue & Test Management
• Business Partner Management and Communication
• Data Analysis & Visualization: Power BI, Tableau, Excel, Power Query
• Understanding of Business Processes, UX Design, and Application Development

Roles and Responsibilities

• Collaborate with stakeholders to identify business needs and objectives.
• Analyze current business processes and translate requirements into functional specifications.
• Evaluate existing systems to identify gaps and areas for improvement.
• Design solutions including workflows, data models, and user interfaces.
• Define system scope and objectives aligned with user needs and business processes.
• Serve as the bridge between non-technical business users and technical teams.
• Develop test scripts and coordinate User Acceptance Testing (UAT).
• Ensure solutions meet business requirements and are free from defects.
• Document systems, processes, and enhancements for reference.
• Provide training and troubleshooting support for end-users.
• Lead initiatives to improve internal business processes and outcomes.
• Identify system constraints and assess implications of proposed changes.

Skills & Competencies

• Application Development & Software Solutions
• Group Problem Solving and Cross-Functional Collaboration
• Customer Needs Analysis and Solutions Design
• Release Management and Change Implementation
• Business Management & Process Improvement
• User Experience (UX) and Workflow Design

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.
• Proven experience as a Business Analyst or similar role.
• Strong knowledge of Jira, XRAY, Power BI, Tableau, Excel, and Power Query.
• Excellent analytical, problem-solving, and communication skills.

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