We are seeking to hire a Senior Business Analyst (BA) to perform business process analysis, process modeling, functional design, and document solution recommendations. The BA will provide systems support for automated business applications by serving as a liaison between the business end users and application developers. This role is a member of a cross-functional delivery team and may at times be asked to support testing, solutions, technical design, or other functions as the team identifies needs. The BA in this role will role model analyst best practices, provide input into process changes and standards, and provide coaching and mentoring to other BAs as directed by leadership.

Responsibilities

• Collaborate with delivery team members to deliver quality outcomes to business partners.
• Conduct business analysis to recommend technical solutions.
• Document existing business processes and proposed modified business processes.
• Communicate effectively with both business partners and technical team about the business requirements and development of solutions.
• Provide technical instruction/assistance on how to use automated applications.
• Investigates reported system malfunctions and document findings.
• Acts as applications developers' primary point of contact to answer (or follow up on) workflow and design-related questions and issues.
• Analyses business system operation/function solutions for feasibility.
• Documents business system operation/functions and proposed changes/modifications.
• Participates in system analysis and design.
• Builds data test files, Performs system testing, and Supports business UAT efforts.
• Set and implement industry best practices with other BAs on the team.
• Conducting tests to determine whether equipment, software, or procedures are operating as expected.

Qualifications

• System design and analysis.
• Needs assessment techniques.
• Quality service standards.
• Specification development and writing.
• Process modeling and diagramming techniques.
• Experience with applications integrating with Hyland's Onbase software
• Experience on Statewide retirement applications.
• Experience with systems using DocuSign or Adobe Sign.

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