Scrum Master

Roles & Responsibilities

• Serve as a Scrum Master for one or more Agile teams operating within a SAFe environment, ensuring effective implementation of Agile and Scrum practices.
• Facilitate all Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives.
• Support Agile Release Train (ART) execution by facilitating cross-team coordination, dependency management, risk mitigation, and impediment resolution.
• Take ownership of identifying, tracking, and removing team-level and cross-team impediments that impact delivery.
• Promote effective communication, collaboration, and transparency within Agile teams and across the ART to ensure successful value delivery and achievement of Sprint commitments.
• Support the development, maintenance, and visibility of team delivery plans, Sprint plans, and release plans for program-level stakeholders.
• Collaborate closely with Product Owners to maintain a healthy, prioritized, and well-refined Product Backlog and Sprint Backlog.
• Monitor and analyze Agile delivery metrics, including team velocity, Sprint predictability, throughput, and team maturity, to identify improvement opportunities.
• Create and maintain JIRA dashboards, reports, and advanced JQL queries to provide delivery insights, track progress, identify bottlenecks, and improve team transparency.
• Coach and mentor Agile teams on Scrum principles, SAFe practices, self-organization, accountability, and continuous improvement.
• Drive a high-performing team culture through collaboration, servant leadership, proactive problem-solving, and continuous feedback.
• Collaborate with Release Train Engineers (RTEs), Product Management, Product Owners, and other Scrum Masters to ensure alignment across the ART.
• Take on Senior Scrum Master responsibilities by supporting and facilitating ART-level ceremonies, including PI Planning preparation and execution.
• Coordinate with stakeholders and cross-functional teams to identify dependencies, manage risks, and ensure alignment with program objectives.
• Support the creation, refinement, and prioritization of the Program Backlog in collaboration with Product Management, Product Owners, and ART stakeholders.
• Drive program-level transparency, visibility, and commitment across teams by ensuring effective communication of progress, risks, dependencies, and delivery outcomes.
• Facilitate continuous improvement initiatives across teams and the ART, ensuring lessons learned are translated into actionable improvements.
  

Required Experience & Qualifications

• Proven experience as a Scrum Master in an Agile/SAFe environment.
• Hands-on experience supporting Agile Release Trains (ARTs) and participating in PI Planning events.
• Experience in facilitating Scrum ceremonies, managing dependencies, resolving impediments, and driving Agile delivery.
• Experience working with JIRA, including JQL queries, dashboards, reports, and Agile metrics.
• Strong understanding of SAFe principles, Agile methodologies, and program-level coordination.
• Excellent communication, facilitation, stakeholder management, and conflict-resolution skills.
• Ability to lead multiple teams, influence without authority, and drive continuous improvement.
• SAFe Scrum Master (SSM) certification is mandatory.

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