Product Manager

Required Skills

• Bachelor's degree in Engineering, Business, or equivalent experience.
• 5+ years of Product Management experience managing the full product lifecycle.
• Strong experience defining product vision, strategy, roadmap, and backlog prioritization.
• Hands-on experience with Identity & Access Management (IAM) and Customer Identity & Access Management (CIAM).
• Knowledge of authentication, authorization, SSO, MFA, OAuth, OpenID Connect (OIDC), and SAML.
• Experience delivering customer-facing products with measurable business impact.
• Strong analytical skills with experience using product metrics, KPIs, SQL, or analytics tools for data-driven decisions.
• Proven ability to collaborate with Engineering, UX, Security, Legal, Operations, and Business stakeholders.
• Excellent communication, stakeholder management, and problem-solving skills.

Preferred Skills

• Experience with Business Identity Management.
• Knowledge of PII Data Management, Master Data Management (MDM), and Identity Governance.
• Background in security, privacy, or compliance-focused products.
• Experience improving operational processes through automation and self-service capabilities.

Roles & Responsibilities

• Define and execute product vision, strategy, roadmap, and feature prioritization aligned with business goals.
• Lead the development and enhancement of identity management and customer authentication solutions.
• Collaborate with Engineering, UX, Security, Legal, and Operations teams to deliver scalable, customer-centric products.
• Gather and prioritize product requirements based on customer needs, business objectives, and data insights.
• Monitor product performance, define KPIs, and leverage analytics to drive continuous improvement.
• Manage operational issues, production escalations, and implement long-term product enhancements.
• Balance new feature development, platform improvements, and operational excellence.
• Ensure products meet security, privacy, and regulatory requirements.
• Communicate product strategy, roadmap, and progress to executive and cross-functional stakeholders.
• Drive product innovation and deliver measurable business and customer outcomes.

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