Organizational Change Management (OCM) Lead

We are seeking an experienced Organizational Change Management (OCM) & Communications Lead to drive change adoption and stakeholder engagement for enterprise AWS cloud transformation and remediation programs. The role will lead change management strategies, communication planning, stakeholder readiness, and coordination across Business CIOs, application teams, and cloud technology teams to ensure smooth implementation of platform changes with minimal business disruption.

Primary Responsibilities

• Lead organizational change management and communications for AWS cloud transformation and remediation initiatives.
• Develop and execute change management, communication, and stakeholder engagement plans.
• Act as the primary liaison between Cloud Programs, Business CIOs, application teams, and impacted stakeholders.
• Conduct change impact assessments and stakeholder readiness evaluations.
• Communicate platform changes, business impacts, timelines, dependencies, and required actions.
• Coordinate change activities from initial awareness through implementation, validation, and post-change stabilization.
• Track stakeholder readiness, adoption, risks, dependencies, concerns, and action items through closure.
• Partner with business and technical teams to minimize business disruption and ensure successful change adoption.
• Prepare executive presentations, dashboards, status reports, and leadership communications.
• Drive continuous improvement of change management and stakeholder engagement processes.

Required Qualifications

• Strong experience in Organizational Change Management (OCM) and change adoption.
• Understanding of AWS Cloud platforms and enterprise cloud transformation programs.
• Knowledge of IT change management, release management, and governance processes.
• Experience developing communication strategies and stakeholder engagement plans.
• Hands-on experience with change impact assessments and stakeholder readiness tracking.
• Strong stakeholder management and executive communication skills.
• Experience coordinating across Business CIOs, application, cloud, and technology teams.
• Proficiency in ServiceNow, Jira, Confluence, SharePoint, or similar tools.
• Strong PowerPoint and Excel skills for reporting, dashboards, and executive presentations.
• Excellent written communication, facilitation, coordination, and relationship management skills.

Preferred Qualifications

• Experience supporting enterprise cloud migration, modernization, or remediation programs.
• Experience managing large-scale organizational transformation initiatives.
• Familiarity with change management frameworks such as Prosci or ADKAR.
• Experience coordinating cross-functional teams in complex IT environments.

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