Microsoft Dynamics 365 CRM Technical Specialist

We are seeking an experienced Technology Lead specializing in Microsoft Dynamics 365 CRM to lead technical design, development, integrations, and solution deployment. The ideal candidate will have strong techno-functional expertise across Dynamics 365 Sales, Marketing, and Field Service, with hands-on experience in plugins, .NET, JavaScript, portals, Azure integrations, and data migration.

Key Responsibilities

• Lead a team of developers and oversee technical delivery for Dynamics 365 CRM solutions.

• Design scalable, secure, and high-performance solutions aligned with enterprise architecture standards.

• Develop and customize Dynamics 365 using plugins, workflows, .NET, JavaScript, and portals.

• Implement integrations using OData, Web API, OAuth 2.0, Azure AD, Azure Service Bus, Azure Functions, Logic Apps, and webhooks.

• Manage data migration using SSIS, KingswaySoft, and the Dynamics 365 Integration Toolkit.

• Lead technical discussions with clients and translate business requirements into technical specifications.

• Drive solution architecture, technical design reviews, development best practices, and application lifecycle management (ALM).

• Manage solution deployment and resolve complex technical issues.

• Serve as the primary technical SME for client communications, technical clarifications, reviews, reporting, sign-offs, and approvals.

• Collaborate with Infosys, Microsoft, and client stakeholders to track technical progress and resolve project issues.

• Apply strong analytical and problem-solving skills to ensure successful project delivery.

   

Required Skills and Qualifications

• 10–12 years of relevant Dynamics CRM experience preferred.

• Strong expertise in Microsoft Dynamics 365 Sales, Marketing, and Field Service.

• Hands-on experience with complex customizations and configurations.

• Proficiency in server-side plugins, workflows, .NET, JavaScript, and portals.

• Strong knowledge of OData, Web API, OAuth 2.0, and Azure AD app registrations.

• Experience with Azure Service Bus, queues/topics, Azure Functions, Logic Apps, and webhooks.

• Expertise in SSIS, KingswaySoft, and Dynamics 365 data migration.

• Knowledge of solution architecture, ALM, coding standards, performance, and scalability.

• Experience leading development teams and managing technical delivery.

• Excellent client-facing communication, leadership, and project coordination skills.

• Relevant Microsoft Dynamics 365 certification.

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