Desktop Support Specialist

2T Consulting

New York, NY

Posted On: Oct 16, 2023

Job Overview

Job Type



4 - 8 Years


$80,000 - $90,000 Per Year

Work Arrangement


Travel Requirements


Required Skills

  • Desktop Support
  • Microsoft Windows
  • Office suites
  • technical support
Job Description

We are looking for a talented and experienced Desktop Support Specialist to join our IT team. If you have a strong technical background, exceptional problem-solving skills, and a passion for providing outstanding user support, we want you to be part of our team.

Key Responsibilities:

  • Provide technical support to end-users for hardware, software, and network-related issues.
  • Install, configure, and maintain desktops, laptops, and peripherals.
  • Troubleshoot and resolve hardware and software problems promptly and efficiently.
  • Ensure the security and integrity of user data and systems.
  • Set up and maintain user accounts and permissions.
  • Collaborate with IT team members to implement and maintain IT policies and procedures.
  • Assist in software deployment, updates, and patch management.
  • Educate end-users on proper system usage and best practices.
  • Document and track support requests and resolutions.


  • Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
  • Proven experience as a Desktop Support Specialist for 4 to 8 years.
  • Strong knowledge of Microsoft Windows and Office suites.
  • Familiarity with hardware components and peripherals.
  • Proficiency in troubleshooting common desktop and software issues.
  • Basic understanding of network protocols and configurations.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Job ID: 2C230209

Posted By

Kanika Arora

Sr. Recruiter

Related Jobs
  • Full-time

  • Company

    2T Consulting

  • Company
  • experience

    4 - 8 Years

  • Travel Requirements
  • Work Arrangement


  • Wallet

    $80,000 - $90,000 Per Year

  • Skills

    • Desktop Support
    • Microsoft Windows
    • Office suites
    • technical support

Posted On: Oct 16, 2023