Desktop Support Specialist

  • Salary

    $80,000 - $90,000 Per Year

Experience

4 to 8 Years

Posted On

Oct 16, 2023

Company

2T Consulting

Work Arrangement

On-Site

Job Overview

Required Skills

  • Desktop Support
  • Microsoft Windows
  • Office suites
  • technical support

Job Type

Full-time

Location

New York, NY

Travel Requirements

0%

Job Description

We are looking for a talented and experienced Desktop Support Specialist to join our IT team. If you have a strong technical background, exceptional problem-solving skills, and a passion for providing outstanding user support, we want you to be part of our team.

Key Responsibilities:

  • Provide technical support to end-users for hardware, software, and network-related issues.
  • Install, configure, and maintain desktops, laptops, and peripherals.
  • Troubleshoot and resolve hardware and software problems promptly and efficiently.
  • Ensure the security and integrity of user data and systems.
  • Set up and maintain user accounts and permissions.
  • Collaborate with IT team members to implement and maintain IT policies and procedures.
  • Assist in software deployment, updates, and patch management.
  • Educate end-users on proper system usage and best practices.
  • Document and track support requests and resolutions.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
  • Proven experience as a Desktop Support Specialist for 4 to 8 years.
  • Strong knowledge of Microsoft Windows and Office suites.
  • Familiarity with hardware components and peripherals.
  • Proficiency in troubleshooting common desktop and software issues.
  • Basic understanding of network protocols and configurations.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Job ID: 2C230209

  • Posted By

    Sheri F Weaver

Designation

Sr. Recruiter

Company

2T Consulting

Last Login

Jun 17, 2024

Posted On

Oct 16, 2023


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