Role and Responsibilities

• Develop, implement, and maintain configuration management plans and procedures for software, hardware, and systems.
• Create and maintain comprehensive documentation for configuration items, including system configurations, changes, and versions.
• Analyze configuration requirements and implement changes to meet business needs, ensuring alignment with best practices and organizational standards.
• Identify and resolve configuration-related issues, coordinating with relevant teams to ensure prompt resolution and minimal disruption.
• Collaborate with development, IT, and operational teams to ensure configurations are consistent and integrated across systems and platforms.
• Manage version control for configurations and oversee release management processes to ensure smooth updates and deployments.
• Ensure configurations comply with organizational policies, industry standards, and regulatory requirements.
• Prepare and present reports on configuration status, changes, and issues to management and stakeholders.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
• 8+ years of experience in configuration management, system administration, or a related role.
• Proficiency in configuration management tools and practices.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication skills.
• Ability to work collaboratively in a team environment.
• Familiarity with version control systems and release management processes.
• Knowledge of relevant regulatory and compliance standards.

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