Roles & Responsibilities:

• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Demonstrable understanding of multiple system flows 
• Comprehensive knowledge of the principles of business analysis, and demonstrable hands-on experience 
• Experience with effective scope management and stakeholder management 
• Excellent organizational and multi-tasking skills with tremendous attention to detail 
• Proficient at writing and delivering business requirement documents and presentations
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

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