Job Summary
We are seeking an experienced and proactive Scrum Master to drive Agile delivery for cross-functional teams. This role is responsible for championing Scrum practices, fostering a culture of continuous improvement, and enabling high-performing teams through effective collaboration between business and technology stakeholders.
Key Responsibilities
- Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
- Serve as a servant leader, removing impediments and enabling the team to achieve sprint goals
- Coach and mentor teams on Agile principles, Scrum practices, and continuous improvement
- Partner closely with Product Owners to ensure a well-defined, prioritized, and groomed backlog
- Track and communicate Agile metrics (velocity, burndown/burnup charts, sprint health) to stakeholders
- Identify risks, dependencies, and blockers; proactively manage and escalate as needed
- Drive continuous improvement initiatives through actionable retrospective outcomes
- Collaborate with multiple teams in a scaled Agile environment to ensure alignment and delivery
- Support release planning and cross-team coordination
- Ensure adherence to governance, security, and compliance standards, particularly in regulated (BFSI) environments
Required Skills & Qualifications
- Proven experience as a Scrum Master in Agile/Scrum environments
- Strong understanding of Agile frameworks (Scrum, Kanban; SAFe is a plus)
- Hands-on experience with Agile tools such as JIRA, Confluence, and Azure DevOps
- Excellent communication, facilitation, and stakeholder management skills
- Experience working with distributed (onshore/offshore) teams
- Strong problem-solving, conflict resolution, and decision-making abilities
- Experience in BFSI or regulated domains preferred
Experience
- 10+ years of overall IT experience
- Minimum 3+ years of experience as a Scrum Master
- Experience in BFSI or enterprise-scale Agile environments preferred
Preferred Certifications
- Certified Scrum Master (CSM)
- SAFe Scrum Master (SSM)
- PMI-ACP (Agile Certified Practitioner)