Zoom Architect

PB Consulting

Clinton, NJ

Posted On: Mar 28, 2024

Posted On: Mar 28, 2024

Job Overview

Job Type

Full-time

Experience

8 - 12 Years

Salary

$80,000 - $100,000 Per Year

Work Arrangement

On-Site

Travel Requirement

0%

Required Skills

  • Zoom Architect
  • Service Delivery
  • ITIL
  • Framework
  • Integration
Job Description
Roles and Responsibilities
  • Design and implement Zoom's video conferencing solutions to meet the organization's communication needs.
  • Recommend and integrate Zoom products based on the organization's requirements and infrastructure.
  • Ensure Zoom solutions are secure, compliant with regulations, and aligned with industry best practices.
  • Provide technical expertise, support, and training to users, ensuring smooth adoption and usage of Zoom.
  • Troubleshoot and resolve issues related to Zoom implementation, performance, and integration.
  • Optimize Zoom configurations to enhance performance, reliability, and user experience.
  • Stay up-to-date with Zoom's latest features, updates, and best practices, incorporating them into the organization's Zoom environment.
  • Collaborate with other IT teams and vendors to integrate Zoom with other systems and applications seamlessly.
Preferred Skills
  • Good Team player to work collaboratively with other team members
  • Take additional responsibilities and Proactively work towards identifying opportunities for improvements in process, service delivery, technology, customer satisfaction and effort & cost optimization
  • Good Customer/Vendor handling skills
  • Good understanding of Incident and Request Management (ITIL-Framework).
  • ITIL Certification.

Job ID: PC240100


Posted By

Naincy

Recruiter