• Provide expert consulting services for Oracle XStore Point-of-Service (POS) implementations, upgrades, and support engagements.
• Analyze business requirements and translate them into effective technical and functional solutions using XStore and related Oracle Retail products.
• Lead and support XStore configuration, customization, and integration with enterprise systems such as ERP, CRM, and payment gateways.
• Collaborate with stakeholders including business users, developers, and project managers to ensure successful delivery of XStore solutions.
• Conduct system gap analysis, process design workshops, and provide guidance on best practices for retail POS operations.
• Develop and review technical documentation, including functional specifications, configuration guides, and test cases.
• Perform testing, troubleshooting, and issue resolution for XStore applications across different environments.
• Deliver training sessions and knowledge transfer to end-users and client IT teams.
• Stay updated on Oracle Retail product roadmaps and industry trends to provide innovative solutions.
• Support post-implementation activities including go-live support, system tuning, and continuous improvement initiatives.

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