Technical / Functional Skills

• Should work from office from Day 1
• 3+ years experience working in distributed/ 3-tier model applications
• 3+ experience with .Net Framework 4.0/3.5/2.0, ASP.Net, C#, MVC is a must
• Knowledge of Relational Database and should be proficient in writing SQL Queries
• Should be able to analyze and troubleshoot Production issues
• L3 Production Services support person should be able to work independently and drive resolution of complex issues. 
• Strong analytical skills required to determine root cause of technical issues.
• Must be able to think broadly about technical issues and correlate current conditions, historical trends and issues, and general incident triage techniques to pinpoint technical issues.
• Must have good experience with Java and Web technologies.
• Experience writing db queries, Linux commands.
• Previous experience with an application performance monitoring tool (Introscope, AppDynamics, Dynatrace) required.
• Must be able to create and modify utility scripts written in bash etc.
• Must have previous experience with Splunk or another log aggregation tool.
• Ability to analyze Java heap and thread dumps strongly preferred.
• Experience creating automations for routing and common tasks with Python or Ansible preferred.