Primary Responsibilities

• Manage and administer Active Directory services, including domains, forests, and trusts.
• Handle Hybrid Active Directory environments, including Microsoft Entra ID.
• Lead domain integration and migration projects using ADMT and Quest tools.
• Administer and troubleshoot Active Directory, DNS, DHCP, DFS replication, and group policy management.
• Implement and manage security standards through group policies and vulnerability remediation.
• Manage PKI services and Active Directory certificate services.
• Provide LDAP integration solutions for enterprise applications.
• Handle domain consolidations, user migrations, backup, and recovery of Active Directory.
• Provide 2nd level (and occasionally 1st level) support for Active Directory incidents.
• Participate in rapid response calls and SWAT team activities for Priority 1 incidents.
• Collaborate with infrastructure teams for security, application troubleshooting, and incident resolution.
• Assist in designing and implementing high-availability, multi-domain directory solutions.
• Review and assess future directory architecture and implement lifecycle maintenance.

Required Skills/Experience

• Deep expertise in Active Directory management, including ADMT and Quest tools.
• Strong understanding of Kerberos, NTLM, SAML, LDAPs, and ADSI.
• Experience in VB scripting and/or PowerShell for server infrastructure management.
• Knowledge of DNS, DHCP, DFS, and group policy management.
• Familiarity with PKI services and certificate management.
• Experience in incident, problem, and change management within ITIL frameworks.
• Excellent troubleshooting, communication, and problem-solving skills.
• Knowledge of Active Directory 2012/2019 and hybrid environments (Entra ID).
• Ability to handle high-pressure incidents, including 24x7 support and escalation.
• In-depth experience with Active Directory, group policy, and hybrid environments.
• Familiarity with enterprise directory management tools.
• Strong understanding of ITIL principles and service delivery processes.

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