Key Responsibilities

• Administer and support WebSphere Application Server in a UNIX-based environment, ensuring high availability, scalability, and performance of web applications.
• Proactively manage, troubleshoot, and resolve issues related to WebSphere, JBoss, and other web application platforms.
• Lead triage and customer support events, working independently or as part of a team to quickly diagnose and resolve issues.
• Implement and document process improvements, ensuring continuous optimization of system administration workflows and practices.
• Collaborate with other teams to ensure smooth deployments and Agile software delivery.
• Provide leadership in day-to-day administration of web application platforms, setting an example of technical excellence and ownership for the team.
• Configure and manage web application communication protocols such as SOAP, HTTP, XML, and others.
• Monitor system health, performance, and security of WebSphere and associated services, implementing best practices to ensure system stability.
• Handle system upgrades, patching, and ensure timely application of security fixes.
• Contribute to capacity planning, scalability, and resource optimization for web application environments.
• Database management: comfortable writing and optimizing SQL queries to support application integrations and troubleshooting.
• Continuously research and adopt emerging technologies and best practices to improve system performance and reduce operational risk.

Qualifiations

• 4-year degree in Computer Science, Electronics, Communications, Information Technology, or related field (or equivalent work experience).
• At least 5 years of hands-on experience in WebSphere administration or similar Unix-based application environments (such as JBoss, Tomcat, etc.).
• Strong Unix/Linux skills, including shell scripting, file system management, user permissions, and performance monitoring.
• Experience with web application communication protocols, including SOAP, HTTP, XML, and others.
• Proficient in SQL and working knowledge of relational databases (e.g., Oracle, DB2, MySQL).
• Ability to communicate clearly and effectively with business stakeholders, development teams, and support staff, both verbally and in writing.
• Experience working in Agile environments, ensuring timely support and delivery of solutions.
• Demonstrated ability to take initiative and lead triage events, resolving issues with little to no guidance or requirements.
• Proven ability to lead by example, provide guidance to junior team members, and drive team collaboration.

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