WalkMe Content Developer And Admin

Long Finch Technologies

Sunnyvale, CA

Posted On: Sep 16, 2024

Posted On: Sep 16, 2024

Job Overview

Job Type

Full-time

Experience

6 - 10 Years

Salary

$120,000 - $130,000 Per Year

Work Arrangement

On-Site

Travel Requirement

0%

Required Skills

  • WalkMe
  • Salesforce
  • HTML
  • JavaScript
  • agile
  • WalkMe content
Job Description
Roles and Responsibilities
  • Partner with the training team to develop and implement WalkMe content on Salesforce.
  • Collaborate with cross-functional teams to identify user needs, design solutions, and optimize the user experience.
  • Conduct quality assurance testing to ensure content is functioning correctly and effectively.
  • Manage and update WalkMe content on an ongoing basis to ensure accuracy and relevancy in alignment with Salesforce Releases
  • Manage backlog for WalkMe development
  • Track and analyze user engagement data to identify areas for change management.
  • Provide training and support to end-users and stakeholders on WalkMe content and functionality.

 

Qualifications
  • Understanding of web-based technology such as HTML and JavaScript to help embed the WalkMe solution to the correct HTML elements on the page
  • Experience in business analysis and process improvement, with a focus on driving user adoption and engagement.
  • Knowledge of software development and organizational change management methodologies, project management principles, and agile practices.
  • Excellent communication skills, with the ability to work collaboratively with cross-functional teams and with consultants.
  • Experience in developing and maintaining WalkMe content and training and supporting end-users on WalkMe content and functionality.
  • WalkMe certification (recommended).

Job ID: LF240009


Posted By

Mayank Rawat