Roles and responsibilities

• The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.
• The ideal candidate will possess 5+ years’ experience in Voice Technologies.
• System management experience includes currency and availability, new capabilities, vulnerability, and security.
• This position also is expected to provide after-hours and weekend on call support.
• The ideal candidate will possess 5+ years’ experience in Voice Technologies.
• Management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys.
• Oracle Session Border Controller management.
• Microsoft Teams Calling with Direct Routing.
• Genesys Cloud management.
• Carrier Voice Network Management.
• Voice Security /Fraud Detection.
• 3rd Party connectivity management.

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