UX Researcher

Techvilla Solutions

Irving, TX

Posted On: Mar 24, 2026

Posted On: Mar 24, 2026

Job Overview

Job Type

Full-time

Experience

5 - 10 Years

Salary

$100,000 - $120,000 Per Year

Work Arrangement

On-Site

Travel Requirement

0%

Required Skills

  • UX Research
  • Financial
  • Fintech
  • UserTesting
  • Usability
Job Description
Must-Have Technical & Functional Skills
  • 5–8 years of UX research and product experience, preferably in financial services, fintech, or enterprise SaaS environments.
  • Expertise in qualitative and quantitative research methods.
  • Proven ability to independently lead end-to-end research, from scoping and design to execution and reporting.
  • Experience working with B2B/corporate clients or within regulated industries.
  • Strong collaboration and communication skills across cross-functional and senior stakeholder groups.
  • Ability to navigate ambiguity and translate complex problems into clear research plans and questions.
  • Familiarity with usability, accessibility standards, and compliance considerations.
  • Proficiency with tools such as UserTesting, Qualtrics, Figma, or similar platforms.
Desirable Skills
  • Domain knowledge or strong interest in banking, treasury services, payments, or financial operations.
  • Experience working in Agile and/or design thinking environments.
  • Understanding of corporate banking KPIs (e.g., straight-through processing, turnaround time, operational risk).
  • Interest or experience in leveraging AI in UX research workflows.
Roles & Responsibilities
  • Lead and execute end-to-end UX research initiatives across the product lifecycle (discovery to post-launch).
  • Plan and conduct mixed-method research to uncover user needs, behaviors, and pain points.
  • Translate insights into actionable recommendations that inform product strategy and design decisions.
  • Partner with Product, Design, Content, and Engineering teams to frame problems, test concepts, and iterate solutions.
  • Conduct user interviews, usability testing, surveys, and competitive analysis.
  • Develop personas, journey maps, and research artifacts to guide experience strategy.
  • Communicate findings through clear narratives, presentations, and reports to influence stakeholders.
  • Ensure research aligns with data privacy, regulatory, and compliance standards.
  • Maintain and contribute to a centralized insights repository to support data-driven decision-making.
  • Define and track UX and business KPIs to measure impact and success of solutions.

Job ID: TS420804


Posted By

Vivek

Information Technology Recruiter


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