Incident Response & Support: Provide rapid response and resolution to incidents, supporting global Unix infrastructure activities.
System Optimization & Automation: Perform advanced system tuning and optimization to meet application-specific requirements. Drive standardization and automation of Unix environments.
System Upgrades & Compliance: Ensure systems are compliant with the technology roadmap, including OS and hardware upgrades, and third-party software updates.
Collaboration with Engineering & Vendors: Work closely with Unix engineering teams and external vendors to ensure high-quality system maintenance and performance.
Client Interaction: Collaborate with IT and business stakeholders at all levels of the organization to address and resolve Unix-related issues.
Global Team Support: Be part of the follow-the-sun support model, providing round-the-clock coverage and occasionally working during out-of-hours and weekends for essential change windows.
Required Skills & Experience
5+ years of experience in Unix/Linux (SLES, OEL, RHEL) and Solaris system administration, including upgrades, patching, configuration management, and performance troubleshooting.
5+ years working with Veritas products (VCS, Volume Management) on Solaris and Linux platforms.
Proven experience with EMC or equivalent enterprise storage products.
Strong skills in TCP/IP Networking, advanced system tuning, and working in firewalled environments.
Expertise in system analysis, capacity planning, and troubleshooting complex systems.
Experience in Perl and Shell scripting to automate routine tasks.
Familiarity with ITSM procedures and experience in managing large-scale systems and installations.
Availability for out-of-hours and weekend work as needed to comply with applicable change windows.