Objectives of this role

• Modifies and maintains TPF existing systems to address changes in business processes.  
• Performs research, analysis, design, creation, and implementation in TPF systems to meet current and future user requirements.  
• Provides estimates of work effort for client projects
• Incident management, Problem management, change management using ServiceNow.
• Meeting the Service levels for resolution of reported application issues.
• Functions as a technical resource for other team members
• Assists QA team with questions and test cases
• Develops System documentation and provide assistance with user documentation 
• Conducts Code Reviews for all other developers on the team
• Answers questions from the business as well as provide Adhoc queries when requested

 

Responsibilities

• Co-ordinate with relevant stakeholder to understand the requirement and perform TPF analysis.
• Analytical Ability
• At least 5 years full systems life cycle experience including requirements gathering, functional and technical design, requirements specifications, detail design, program specifications, coding, and unit/system testing. 
• Strong technical knowledge within specialty.

 

Required skills and qualifications

• 7+ years of experience in TPF development or support
• Experience in Hospitality Industry is a plus
• Proven analytical abilities
• Experience in generating process documentation and reports
• Excellent communication skills, with an ability to translate data into actionable insights
• Strong working knowledge in JIRA, Confluence, and other requirement management tools.
• Strong working knowledge in Agile and SAFe methodologies