Tier II Helpdesk Engineer

  • Salary

    $40,000 - $600,000 Per Year

Experience

to Years

Posted On

Sep 04, 2022

Company

Walken Consulting

Travel Requirements

N/A

Job Overview

Required Skills

  • Troubleshooting
  • Windows OS
  • Server support
  • full suite support
  • Mac OS
  • LabTech RMM
  • ConnectWise CRM

Job Type

Full-time

Location

Salt Lake City, UT

Job Description

** Competitive starting compensation
** Life Insurance
** Private Medical Dental and Vision
** Generous 401K match pension
** PTO increase with service

Essential Skills: -
** At least 4 years of multi-client support experience - MSP background experience
** Troubleshooting Windows Client and Server Operating Systems
** Windows OS and Server support - server backups and general administration
** Hardware and Software end user support
** Office365 administration - full suite support
** Cloud platform support - Azure
** Network troubleshooting
** Documenting internal procedures
** Must hold a valid driver's license
** Great Interpersonal skills: telephony skills, communication skills, active listening

Desirable: -
** Mac OS and Mac device experience
** ConnectWise CRM, LabTech RMM
** Certifications such as MCSE, A+, Network+, VMWare.
 


Job ID: WC220313

  • Posted By

    Edward Jenner

Designation

Sr. Hr manager

Company

Walken Consulting

Last Login

Mar 29, 2023

Posted On

Sep 04, 2022


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