Responsibilities

• Analyze and interpret telecommunications billing data to ensure accuracy and identify cost-saving opportunities.
• Prepare reports and presentations to communicate findings to management and stakeholders.
• Track and monitor KPIs related to telecom usage, costs, uptime, and repair times.
• Review contracts to ensure favorable rates and terms.
• Collaborate with vendors to resolve billing disputes and service-related issues.
• Maintain accurate records of all telecommunications assets and services.
• Verify E-911 location information for compliance and safety requirements.
• Stay current on telecommunications technologies and industry trends.
• Identify and implement process improvements to streamline expense management and operational efficiency.

Required Qualifications

• Experience working with vendors to resolve billing disputes and service issues.
• Knowledge of contract review and negotiation to secure favorable rates and terms.
• Familiarity with telecommunications technologies and industry trends.
• Understanding of E-911 location verification requirements.
• Proficiency in preparing reports and presentations for management and stakeholders.
• Strong analytical skills with the ability to interpret billing data and identify cost-saving opportunities.
• Skilled in identifying and implementing process improvements for telecom expense management.
• Ability to monitor and analyze KPIs related to telecom usage, costs, and service performance.
• Detail-oriented with strong organizational skills to maintain accurate records of telecom assets and services.

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