Responsibilities

• Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture.  
• Manage prioritization and trade-offs among experience, scope, and time to market. 
• Work closely with frontend/backend engineering teams, design, and stakeholders in an agile environment to deliver solutions to the market.  
• Proactively identify and resolve strategic issues to help the team meet business, financial, and technical goals.
• Work with UX Research to design usability and research studies to inform product requirements and influence product design and experience. 
• Facilitates dialogues that produce new perspectives and trigger recommendations for substantial innovation/enhancement, and analysis of consequences.
• Define and analyze metrics that measure and benchmark solution success.  

Qualifications

• Bachelor’s Degree in computer science or a closely related discipline, or an equivalent combination of formal education and experience.  
• Understanding of distributed systems, cloud computing, and microservices architectures.
• 5+ years of experience working as Technical Lead/Design Lead/ Solution Lead/Technical Product Manager.
• Strong business process acumen with experience in supporting business stakeholders. 
• Business-level communication is a must. 
• Database knowledge – SQL, NoSQL, table structure, data relationships.
• Experience in Retail Pharmacy/Healthcare domain as a functional SME.
• In-depth experience with building application programming interfaces (API) and consumer-facing solutions. 

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