Key Responsibilities

• Act as the primary liaison between business stakeholders, clients, and technical teams to capture and translate requirements into clear user stories and product specifications
• Lead requirements gathering sessions with internal and external stakeholders; create detailed business process flow diagrams, data mapping documents, and integration specifications
• Own and groom the product backlog; prioritize features and enhancements based on business value and technical feasibility.
• Work closely with engineering teams to clarify requirements, support sprint planning, and ensure the successful implementation of features.
• Analyse complex system integrations and data flows to identify gaps, dependencies, and opportunities for optimization.
• Collaborate with QA and development to define acceptance criteria and validate the functionality of delivered features.
• Troubleshoot technical issues across systems, including basic code-level debugging and SQL/database analysis.
• Understand and interpret relational database structures, write and review SQL queries, and ensure data integrity across systems.
• Communicate effectively with all levels of stakeholders, from developers to executive leadership, translating technical information into business terms and vice versa.
• Contribute to the creation of internal and client-facing documentation, including release notes, API guides, and integration support materials.

 Required Skills/Qualifications

• 10+ years of experience in product ownership, business analysis, or a hybrid technical-functional role.
• Strong Experience in Inventory Management is Required.
• Strong understanding of system integrations, APIs, and data mapping.
• Experience working with cross-functional agile teams and leading product lifecycle from discovery through delivery.
• Proven ability to elicit requirements, map business processes, and define user stories with clear acceptance criteria.
• Hands-on experience with relational databases (e.g., SQL Server, PostgreSQL); able to write and interpret SQL queries.
• Ability to debug or read through application code (basic knowledge of scripting or object-oriented languages is a plus).
• Exceptional communication skills — written, visual, and verbal — with the ability to present complex concepts clearly to both technical and non-technical audiences.
• Experience with tools like JIRA, Confluence, Figma/Visio, Postman, and data visualization platforms (e.g., Power BI or Tableau).
• Familiarity with Agile/Scrum methodology and SDLC best practices.

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