Forward plan release windows and cycles across the portfolio to ensure alignment with business and technical objectives.
Drive continuous improvement of release processes to enhance efficiency and quality.
Lead, mentor, and motivate the release management team to deliver exemplary performance.
Develop and maintain detailed release schedules in coordination with vendors, key partners, and internal teams.
Manage risks and proactively resolve issues impacting release scope, schedule, and quality.
Measure and monitor release progress to ensure on-time delivery within budget and that release goals meet or exceed expectations.
Coordinate release content and efforts based on service request backlogs, pending service requests, third-party applications, and operating system updates.
Communicate key project plans, commitments, and changes—including requirements, QA plans, schedules, and scope changes—to stakeholders.
Quickly grasp new technical concepts and foster collaboration and effective communication across teams.
Manage relationships and coordinate activities among distributed teams across different locations.
Conduct Release Readiness Reviews, Milestone Reviews, and Business Go/No-Go Reviews to validate release preparedness.
Produce comprehensive Deployment Plans, Run Books, and Implementation Plans to guide releases and support operational teams.
Required Skills & Qualifications
Proven experience in release management or software delivery leadership roles.
Strong knowledge of release management processes, tools, and best practices.
Exceptional planning, organizational, and multitasking abilities.
Excellent leadership skills with the ability to motivate and manage cross-functional teams.
Strong risk management and problem-solving capabilities.
Effective communication skills for engaging with technical and non-technical stakeholders.
Experience working with distributed teams and managing vendor relationships.
Ability to adapt quickly to changing priorities and new technical environments.