Roles and Responsibilities

• Sr. ServiceNow Developer with experience in IRM module, Security Incident Response (SIR), Expertise in IRM, Cyber Treat Security Management (CSTM), Forms and Report development.
• Ensure active participation in ServiceNow release (weekly/bi-weekly)
• Able to work collaboratively with different geographic location team members in USA, Canada, Mexico, India locations,
• Configures the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Administrators/Developers.
• Complete development, configuration, and workflow administration to support ServiceNow Now and Agent App
• Create and maintain technical documentation regarding development processes, 
• Best practice guidelines and other related artifacts (e.g., templates, etc.)
• Implement, enhance and integrate ServiceNow platform, service catalog and Service Portal per business requirements in a highly collaborative, inclusive and tolerant environment.
• Identify gaps in the requirement and suggest improvements.

Required Qualifications/Skills

• 7+ years of relevant experience in selling and delivering ServiceNow solutions. 
• 3+ years of relevant experience in ServiceNow IRM Modules and capabilities
• 5+ years of Experience in Web technologies (Web Services – SOAP/REST, XML, HTML, CSS, HTTP, etc)
• Experience in developing ServiceNow Dashboard, Reports and other system integration capabilities.
• Experience with implementing ServiceNow Mobile app.
• Experience in design solutions for consumer facing IOS ServiceNow mobile applications.
• Experience in UI/UX mobile development using Mobile development studio.
• Experience in configuring Applets, data items and create layouts and other functions. 
• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

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