Roles and Responsibilities

• Responsible for the maintenance and support of Compute infrastructure, including vulnerability remediation, configuration management, capacity management, and provisioning.
• Troubleshoot and resolve issues related to Dell EMC PowerEdge servers.
• Configure, administer, tune, and optimize VMWare ESXI, vSphere, and vCenter. Perform upgrades to ESXi hosts and other VMWare products.
• Serves as technical subject matter expert for the resolution of issues related to Compute infrastructure including servers, virtualization, and associated components.
• Troubleshoot issues, capture, and analyze system-level logs/dumps, and collaborate with vendors as needed according to incident/problem management processes.
• Handle common services including security vulnerability remediation, performance issues, backup, recovery, licensing, upgrades, and standard operating procedures.
• Develop and implement automation solutions for common operational support processes to enhance efficiency.
• Deploy and configure ESXi and vCenter, VMware ESXi with Virtual Center / Hyper-V.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Play an active role in Enterprise Service Management including incidents, service requests, and change management requests related to VMWare and Windows.
• Participate in on-call schedule rotation for after-hours support.
• Work with cross-functional teams to solve problems and deliver solutions.

Qualifications

• 10+ years’ experience supporting enterprise infrastructure including Virtualization, VMWare, and Windows server administration.
• 5+ years’ experience with VMware suite of products.
• 5+ years’ experience in Windows operating systems, including installation, configuration, and administration.
• Strong background and experience in the VMware vSphere suite of products (version 7.0 and up).
• Experience as a VMware ESXi system engineer in an Enterprise-class environment.
• Demonstrated experience in the administration of Dell EMC PowerEdge servers.
• Hands-on experience with Windows 2016 and 2019 servers.
• Excellent skills in Microsoft System Center Configuration Manager (SCCM).
• Good understanding of administration, configuration, maintenance, and operational support of Windows systems.
• Experience maintaining security, and emergency patching/fixes.
• Experience in automating common operational support processes using Ansible, Terraform, Python, and PowerShell.
• Familiarity with Active Directory, DNS, and F5 Big IP Load balancers.
• Good understanding and knowledge of cloud platforms. AWS certification is a huge plus.
• Demonstrated ability to work independently with multiple teams, and both technical and non-technical audiences.
• Work in a highly collaborative and fast-growing environment.

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