Roles and Responsibilities

• Assurance of regulatory compliance by using reporting and analytics tools built in Splunk Enterprise.
• Designs and develops dashboards, reports, alerts, and feeds for CAP-related applications, services, machines, and software.
• Develop, track, and release work through development life cycle; designing and conducting tests prior to production releases.
• Design metric analytics for use within financial and banking industr y concerning communication logging and telephony events.
• Coordinate requirements, schedules, and activities that lead to delivery; contribute to weekly team meetings and standups; troubleshoot development and production problems across multiple environments and operating platforms.
• Supports users by developing documentation and assistance tools.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to Collaboration and Productivity environment.