Software Asset Manager (SAM)

Responsibilities

• Lead software audit preparation and defense (e.g., Microsoft, Adobe, SAP)
• Ensure license compliance and minimize financial risk
• Identify unused licenses and drive cost optimization initiatives
• Analyze usage data for renewals and subscription right-sizing
• Support vendor management and contract reviews
• Maintain accurate software inventory (“single source of truth”)
• Deliver regular reporting on compliance, usage, and spend

Requirements

Experience

• 3–5 years in Software Asset Management
• Experience in large/global environments preferred

Tools & Skills

• Strong expertise in ServiceNow SAM Pro
• Advanced Excel (Pivot Tables, Index/Match, Power Query)
• Data analysis and normalization skills

Licensing Knowledge

• SaaS (Microsoft 365, Adobe, Salesforce)
• Cloud (Azure, AWS – BYOL)
• On-prem (per-core, per-user, device-based)

Education

• Bachelor’s degree in IT, Finance, or related field
• SAM certifications (e.g., CSAM/IAITAM) preferred

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