Design, develop, implement, and optimize automated playbooks, workflows, custom widgets, and user interfaces within the Swimlane SOAR platform.
Develop custom API connectors and integrations to connect SOAR solutions with enterprise security tools, IT service management platforms, configuration management databases (CMDBs), and cloud environments.
Build and maintain REST API integrations, data pipelines, and automation components using Python, JSON, and related technologies.
Automate governance, risk, and compliance (GRC) processes, including risk triage, escalation, reporting, and compliance workflows.
Normalize, enrich, and validate operational datasets to improve data quality, consistency, and usability across integrated systems.
Develop custom forms, dashboards, reporting analytics, and visualization components to provide centralized visibility into security and operational activities.
Implement error handling, logging, monitoring, and performance optimization to ensure reliable and scalable automation workflows.
Conduct technical discovery sessions and collaborate with stakeholders to gather requirements and translate business needs into user stories, epics, technical specifications, and functional workflows.
Partner with solution architects, developers, and business stakeholders to design scalable automation solutions aligned with enterprise architecture and operational requirements.
Integrate SOAR platforms with tools such as ServiceNow, cloud services, security platforms, and enterprise infrastructure systems.
Maintain technical documentation, data validation standards, version controls, and change management procedures across automation pipelines.
Ensure automation solutions support governance, auditability, compliance requirements, and established development standards.
Troubleshoot integration issues, optimize existing workflows, and identify opportunities to improve automation efficiency and reliability.
Participate in Agile ceremonies, sprint planning, technical reviews, and collaborative development activities.
Required Qualifications
3–5 years of hands-on experience developing, deploying, and maintaining SOAR automation playbooks and workflows.
Strong experience with Swimlane SOAR is preferred; experience with Splunk SOAR or Microsoft Sentinel is also considered.
Proven background in workflow engineering, software development, low-code/no-code automation, or API integration.
Proficiency in Python, REST APIs, JSON, and system integration techniques.
Experience developing custom connectors, data pipelines, automated workflows, and system integrations.
Hands-on experience building custom dashboards, forms, widgets, reporting interfaces, and data enrichment capabilities within automation platforms.
Working knowledge of governance, risk, and compliance (GRC) processes and enterprise security operations workflows.
Familiarity with cloud platforms such as AWS, Microsoft Azure, and Microsoft 365.