ServiceNow VR Developer

Roles & Responsibilities

• Configure, customize, and support the ServiceNow Vulnerability Response (VR) module.
• Design and develop workflows, business rules, client scripts, and integrations to support vulnerability management processes.
• Integrate ServiceNow VR with external vulnerability scanners and CMDB for automated vulnerability correlation and tracking.
• Configure MID Servers, APIs, and data sources for vulnerability data ingestion and synchronization.
• Develop automation for vulnerability assignment, remediation workflows, and exception handling.
• Create dashboards, reports, and analytics to monitor vulnerability trends and KPIs.
• Troubleshoot and resolve platform and integration issues.
• Ensure adherence to security, governance, and ServiceNow best practices.
• Collaborate with security, infrastructure, and ITSM teams to improve vulnerability management operations.

Required Technical / Functional Skills

• 5–9 years of hands-on experience in ServiceNow development.
• Minimum 2+ years of experience in ServiceNow Vulnerability Response (VR) module implementation.
• Strong experience configuring and customizing ServiceNow VR for vulnerability identification, prioritization, remediation, and reporting.
• Expertise in workflows, business rules, client scripts, Flow Designer, and automation within the VR lifecycle.
• Experience integrating ServiceNow VR with vulnerability scanners such as Qualys, Tenable, Rapid7, Prisma Cloud, etc.
• Strong understanding of CMDB, Discovery, and ITSM processes.
• Hands-on experience with MID Servers, data sources, REST/SOAP APIs, and vulnerability data ingestion.
• Proficiency in JavaScript, Glide API, and ServiceNow integrations.
• Experience creating dashboards, reports, and Performance Analytics for vulnerability KPIs and trends.
• ServiceNow Certified System Administrator (CSA) certification preferred.

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