Experience Required

• 12+ Years of experience
• 3+ years of experience working within the ServiceNow Platform and additional experience in architectural engineering and development. 
• Comfortable in working in a high paced work environment and can adapt to rapidly changing business drivers.
• Very strong technical skills and experience
• Software architecture & design experience.
• Experience with creating workflows in ServiceNow, Remedy or similar experience.
• Demonstrated ability to translate complex business requirements into automated workflow-based solutions.
• Ability to develop test scripts and plans and guide team on same
• Knowledge of service management and request fulfillment processes
• ServiceNow System Admin certification, ServiceNow Application Developer and/or Architect or Product line certifications a plus
• Working knowledge of JavaScript, JSON, HTML preferred
• Working knowledge of databases, tables, attributes, and relationships
• Understanding of ITIL principles/best practices preferred

 

Roles & Responsibilities

• Serve as the subject matter expert, squad point of contact, and champion for ServiceNow 
• Lead the solution, design, development, testing, and deployment of custom services in ServiceNow in compliance with required system processes and procedures, working with other team members and partners across the organization as needed.
• Define the solutions and realizes architecture blueprint into solution components with a focus on business benefit/value.
• Define architect strategy and patterns commonly used within ServiceNow.
• Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
• Work with a strong set of teams to improve developing and deploying applications and customizations.
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs.
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite.
• Be a mentor for colleagues and help promote knowledge-sharing.
• Collaborate day-to-day with an energetic team of like-minded developers, product managers and quality engineers using agile software development methodology.
• Deploy applications via automation with configuration management tools.
• Sustain and improve the process of knowledge sharing throughout the team.
• Code review and guide Junior Developers on their work and career journey