• Bachelor's Degree in Computer Science or Computer Engineering or related field and 8+ years of experience; additional years of experience in software engineering/developing will be considered in lieu of degree.
• Must have extensive programming experience in Java Script, Angular JS Framework, HTML, XML.
• Understands technical and functional design requirements related to ServiceNow.
• Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM applications.
• Experience as a Software Engineer/Cloud Engineer/AWS Architect.
• Experience with AWS, Service Now.
• Cloud admin/arch experience.
• Create automation scripts/utilities, data migration.
• Experience building Environments for dev/test/prod, rebuilding instances.
• Experience with PKI setups, certification maintenance.
• Experience with Dashboard tools, data visualization.
• Strong understanding of ETL processes.
• Experience Developing dashboards and updating logic.
• SQL and relational database experience.
• Candidate must also be familiar with sound software engineering principles and methodologies.
• Knowledge of developing in a Windows operating environment.
• Proven experience in solving challenging technical problems.
• Knowledge of ITIL framework and understanding of (Asset/Configuration/Incident/Problem Management, Product Catalog etc.).
• Knowledge of Business management, IT Operations Management.
• Hands-on design, development and deployment experience with the ServiceNow platform.
• Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
• Thorough understanding of ITIL/ITSM processes.
• HTML/CSS/AJAX, AngularJS knowledge.
• UI Pages and Jelly.
• ACL and its debugging.

Preferred Qualifications:

• Service Now Certified Application Developer
• Experience with Agile development environment and concepts
• ITIL Certified