We are seeking a Senior ServiceNow Developer with expertise in IT Asset Management (ITAM), including Hardware Asset Management (HAMPro) and Software Asset Management (SAMPro). The ideal candidate will be responsible for developing and implementing ITAM solutions, integrating third-party tools, and optimizing asset lifecycle management processes.
Key Responsibilities
- Design, develop, and implement ITAM solutions using ServiceNow, including HAMPro and SAMPro.
- Integrate ServiceNow with third-party tools (e.g., SCCM, Qualys, AWS, Azure) using REST, SOAP, MID Server, and API connectors.
- Configure workflows, business rules, and automation scripts to enhance asset tracking and compliance.
- Perform data reconciliation, normalization, and mapping for asset discovery.
- Troubleshoot and resolve integration issues to optimize system performance.
- Stay updated on ServiceNow features, ITAM best practices, and industry trends.
- Collaborate with stakeholders to gather requirements and ensure alignment with best practices.
Required Skills
- Strong experience in ServiceNow ITAM (HAMPro & SAMPro) and asset lifecycle management.
- Proficiency with ServiceNow Integration Hub, REST API, SOAP, and MID Server.
- Hands-on experience with Flow Designer, Business Rules, Script Includes, and Glide APIs.
- Solid scripting experience in JavaScript within ServiceNow.
- Knowledge of ITIL and software compliance standards.
Preferred
- Experience in SecOps and secure environments with data governance.
- Experience in integrating ServiceNow with SCCM, Qualys, AWS, and Azure.