Owns the working backwards document and vision for one or more features
Elicits and decomposes business requirements into platform requirements and user stories
Coordinates internal forums to collect and identify feature-level development opportunities
Contributes near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories
Recommends trade-off decisions on platform product features/depth of features/backlog items
Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests
Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams
Enables self-service support and/or works to reduce overhead
Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlog
May participate with the business in customer research to inform platform product feature needs
Coordinates with interdependent teams on platform product requirements
Keeps close to the design of the user experience
Continuously monitors feature development at the feature level adjusting throughout implementation as needed
Reviews product demo against acceptance criteria for the feature set
Prepares launches and monitors platform performances, adoption, and operational health for feature sets
Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
Stays aligned with GTM plans for the feature set
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues.
Exhibits working knowledge of agile/SAFe methodologies.
Bachelors degree or equivalent combination of training and experience.
Knowledge of tools like Rally ALM, Jira, Aha.
Listening, oral, written and presentation skills and effective interpersonal skills.
Organizational and planning and multi-tasking skills.