Key Requirements

• Strong written and verbal communication skills, with the ability to confidently present to project teams.
• Exceptional interpersonal skills and a proven ability to work effectively in integrated team environments.
• Extensive knowledge across various computer environments, platforms, and technologies.
• Experience in defining and documenting business process maps, utilizing swim lane format where possible.
• Expertise in crafting business/functional requirements use cases, user stories, technical specifications, test plans, test cases, test scripts, and test results.
• Strong grasp of Agile methodologies such as SCRUM/SAFE and related techniques.
• Ability to create and document Project Life Cycle Management (PLM) artifacts and key process steps specific.
• Proficiency in translating technical issues for non-technical audiences.
• Capable of general troubleshooting for existing information systems or desktop applications to identify errors or deficiencies.
• Solid skills in Microsoft Office 365 suite including Outlook, PowerPoint, Word, Excel, Project, and Visio.
• Experience with BA tool sets including Jira, Confluence, ServiceNow, and Tableau.

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