We are seeking an experienced Senior SAP S/4HANA Task Force Team Lead to spearhead rapid-response initiatives and lead cross-functional teams during critical system and process challenges. The ideal candidate will have a strong background in SAP project management and possess extensive expertise in SAP S/4HANA implementations. This role is essential for ensuring the swift resolution of high-severity issues and driving operational excellence throughout SAP S/4HANA deployments and post-go-live phases.
Roles and Responsibilities
- Direct and lead rapid-response teams to identify, troubleshoot, and resolve critical incidents related to SAP S/4HANA during the implementation phase and post-go-live. Ensure minimal disruption to business operations.
- Organize and lead cross-functional teams comprising project stakeholders, business users, and technical experts to address complex system challenges, ensuring effective integration of functional and technical solutions.
- Work closely with project teams, stakeholders, and external vendors to efficiently resolve system integration issues, data migration challenges, and performance-related problems.
- Conduct in-depth root cause analysis for significant system failures, implementing corrective and preventive actions to avoid recurrence.
- Proactively identify potential system or process risks and work with relevant teams to mitigate them before they become major issues.
- Act as the main point of contact for high-severity incidents, managing escalation procedures and ensuring timely resolution.
Required Qualifications
- At least 15 years of experience in SAP project management, with a minimum of 5 years focused on SAP S/4HANA implementations, preferably involving Greenfield projects.
- Comprehensive understanding of SAP S/4HANA architecture, modules, and integration points, with a strong ability to troubleshoot and resolve complex system challenges.
- Proven success in leading cross-functional teams in high-pressure scenarios, particularly in a problem-solving capacity.
- Strong analytical and problem-solving skills, with a demonstrated ability to conduct root cause analysis and create long-term solutions.
- Familiarity with SAP Activate Methodology and project management best practices.
- Practical experience with SAP Basis, infrastructure management, and working knowledge of private cloud environments preferred.
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
Preferred Qualifications
- SAP S/4HANA certification is highly desirable.
- Experience with integrating third-party applications and tools, such as SuccessFactors, Oracle EPM, and Coupa.
- Prior experience with SAP Private Cloud infrastructure management.
- Familiarity with high-severity issue management and established root cause analysis frameworks.