We are seeking a highly skilled Senior Salesforce Engineer to lead the design, development, and deployment of AI-powered CRM solutions. The role focuses on implementing intelligent agents using Salesforce Agentforce, optimizing Sales Cloud Lightning, and integrating with modern data platforms such as MuleSoft and Snowflake.
Primary Responsibilities
- Architect and implement AI-powered agents using Agentforce, Agent Builder, Prompt Builder, and Retrieval-Augmented Generation (RAG).
- Deploy intelligent agents into production while managing token budgets, inference latency, and security compliance.
- Optimize Sales Cloud Lightning implementations, automating complex business processes using Apex, Flows, and Lightning Web Components (LWC).
- Design and maintain integrations with MuleSoft and Snowflake to provide real-time data to AI agents.
- Configure Custom Agent Actions to enable agents to interact with external systems and update Salesforce records autonomously.
- Ensure AI implementations follow security and best-practice guidelines using the Einstein Trust Layer.
- Collaborate with product owners and business stakeholders to translate requirements into technical specifications.
Required Skills & Qualifications
- 9+ years of hands-on Salesforce development experience, with 1–2 years implementing AI agents/Agentforce.
- Expert knowledge of Sales Cloud Lightning, Apex, LWC, and Lightning Flows.
- Deep understanding of Agentforce Technical Framework (Agent Studio, Prompt Builder, Topics, Actions) and RAG.
- Experience with MuleSoft and Snowflake integrations.
- Knowledge of Large Language Models, prompt engineering, and conversational AI.
- Salesforce Platform Developer I/II certifications; Agentforce Specialist/Developer certification preferred.
Preferred Qualifications
- Experience in the Real Estate domain.
- Hands-on experience building, training, and deploying AI agents for end-users.
- Additional Salesforce certifications (Data Cloud Consultant, AI Specialist).