•The role will provide solution architecture, cross-domain technical leadership and problem solving for a variety of infrastructure domains, projects, and capabilities.

•Knowledge & experience in the following areas is required: Salesforce, Portal Technologies, UI/UX Design & Storyboarding, Workflow Solutions, Customer Experience.

•Ability to develop a Global Architectural vision with a compelling narrative and financial analysis that supports and aligns to the business and technology strategy.

•Ability to balance business requirements with IT objectives, provide technical leadership, & define & manage backlog at a domain level.

•Strong collaboration skills, able to manage & navigate differing perspectives, & have an ability to drive projects and initiatives to successful closure.

•Lead, mentor, and coach other architects and engineers.

•Experience in developing and aligning solutions to published roadmaps.

•Thorough understanding of architecture patterns, frameworks and applying them in building IT strategies & domain level backlog.

•Previous experience as an architect is required.

•Knowledge and experience with SAFE Agile software development principles.

•Knowledge and experience with DevOps principles, practices, tools and implementation.

•Exceptional communication skills with global & diverse audiences - Strong critical thinking and analytical skills.

•Anticipates and prevents problems and roadblocks before they occur.

•Serves as a technical and business-savvy resource to operations and engineering personnel on a wide range of architectural design issues.

•BS or MS in Computer Science or equivalent experience in a strong technical IT environment.

 

We'd love to see:

•Deep understanding of large scale distributed systems principles, evolving trends (E.g.: SaaS, Low-Code development environments, Cloud), & process excellence.

•Exposure & experience with Apex.

•Open to hands on participation to produce prototypes, proof of concept and other R&D artifacts.

•Ability to build value propositions/business cases and communicating with senior executives (VP, SVP).

•Demonstrated ability to engage with vendors, resellers and technical account managers.

•Knowledge base has exposure to all aspects of software architecture, hardware architecture, operations architecture and integrated testing.

 

Impact you’ll make:

•Develop an understanding of critical processes & current state architectures across multiple drive efficiencies in to our processes, & improve customer satisfaction.

•Build and maintain domain & capability roadmaps to identify in strategic technology areas.

•Facilitate domain focused architecture committees and working groups.

•Occasional travel may be required.