Role Summary
We are seeking an experienced Senior Salesforce Administrator responsible for platform governance, configuration, and optimization. The role focuses on ensuring data integrity, system reliability, and alignment with business needs while proactively managing risks and maintaining compliance standards.
Key Responsibilities
- Manage end-to-end Salesforce administration, including configuration, user access, and data integrity.
- Evaluate and implement change requests with strong governance and risk assessment.
- Ensure platform security, compliance, and adherence to best practices.
- Translate business requirements into Salesforce configurations and enhancements.
- Support Agile delivery activities including sprint ceremonies and backlog execution.
- Perform data analysis, impact assessment, and support data migration activities.
- Maintain user provisioning, license management, and access controls.
- Execute recurring platform operations including updates, data loads, and reconciliations.
- Monitor system events, identify anomalies, and support issue resolution.
- Assist with deployments, UAT support, and release activities.
- Develop and maintain periodic dashboards covering user activity, system health, and data quality.
Required Skills & Experience
- Proven hands-on experience as a Salesforce Administrator in an enterprise environment.
- Strong knowledge of Salesforce configuration (objects, workflows, validation rules, security model, automation tools).
- Experience with third-party app integrations.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple priorities.
- Experience working in Agile environments using JIRA and Confluence.