We are seeking an experienced Technical Test Lead with strong hands-on functional testing expertise in Salesforce Commerce Cloud (SFCC), Salesforce Loyalty Management, and end-to-end integration testing. The ideal candidate will lead testing activities while also performing hands-on validation across web applications, APIs, and integrated retail ecosystems.
Required Skills
- 8+ years of overall experience in software testing/development.
- 1–2+ years of hands-on functional testing experience with:
- Salesforce Commerce Cloud (SFCC)
- Salesforce Loyalty Management
- End-to-end integration testing
- Strong understanding of Salesforce Loyalty Management capabilities and related business processes.
- Experience validating integrations between Salesforce platforms and downstream enterprise applications.
- Strong functional testing experience across web applications, APIs, and integrated retail ecosystems.
- Hands-on API testing experience using Postman or similar tools.
- Working knowledge of REST APIs and JSON payloads.
- Strong SQL and data validation skills.
- Experience with test planning, test execution, defect management, status reporting, and testing sign-off.
- Ability to independently drive testing activities and lead testing efforts.
- Strong stakeholder management skills with Business, Product, and IT teams.
- Experience coordinating across multiple vendor teams.
- Strong analytical and troubleshooting skills across multiple integrated systems.
- Experience working with retail commerce and omnichannel business processes.
Key Responsibilities
- Lead end-to-end testing activities for Salesforce Commerce Cloud and Salesforce Loyalty Management solutions.
- Develop test strategies, test plans, test scenarios, and test cases.
- Execute hands-on functional, integration, API, and end-to-end testing.
- Validate data and integrations across Salesforce and downstream enterprise systems.
- Perform API testing using Postman and validate REST/JSON payloads.
- Analyze defects, identify root causes, and coordinate resolution with development and integration teams.
- Manage defect lifecycle and provide regular testing status reports.
- Coordinate testing activities across Business, Product, IT, and vendor teams.
- Ensure testing milestones, quality standards, and sign-off criteria are met.
- Investigate issues across multiple systems and support resolution through detailed technical analysis.
- Contribute to test automation initiatives and continuous improvement of testing processes.