We are seeking a Technical Test Lead with strong functional and integration testing experience in Salesforce Commerce Cloud (SFCC), Salesforce Loyalty Management, and retail commerce ecosystems. The role will lead end-to-end testing, API validation, defect management, and integration testing across Salesforce and downstream enterprise applications.
Roles and Responsibilities
- Lead end-to-end functional and integration testing across SFCC and Salesforce Loyalty Management.
- Develop test plans, execute test cases, manage defects, provide status reporting, and drive testing sign-off.
- Validate integrations between Salesforce platforms and downstream enterprise applications.
- Perform hands-on testing of web applications, APIs, and integrated retail systems.
- Conduct API testing using Postman or similar tools and validate REST APIs and JSON payloads.
- Investigate complex issues across multiple systems and perform data validation using SQL.
- Coordinate testing activities across Business, Product, IT, and vendor teams.
- Support testing of retail commerce and omnichannel business processes.
- Lead and mentor testing teams while ensuring quality, accountability, and timely delivery.
- Contribute to test automation initiatives and continuous improvement.
Required Skills
- 8+ years of experience in software testing/development.
- 1–2+ years of hands-on experience with:
- Salesforce Commerce Cloud (SFCC)
- Salesforce Loyalty Management
- End-to-End Integration Testing
- Strong understanding of Salesforce Loyalty Management capabilities and business processes.
- Experience testing Salesforce integrations and downstream enterprise applications.
- Strong API testing experience with Postman, REST APIs, and JSON.
- Strong SQL and data validation skills.
- Experience with functional, integration, web, and API testing.
- Strong defect management, analytical, problem-solving, and stakeholder management skills.
- Ability to lead testing activities while remaining hands-on.
Preferred Skills
- Retail and omnichannel commerce experience.
- Knowledge of customer, order, loyalty, inventory, and fulfillment processes.
- Exposure to Sterling OMS, Oracle XStore POS, and MuleSoft.
- Experience with test automation tools and frameworks.
- Experience coordinating multiple vendor teams.
- Ability to work onsite 3+ days per week, with flexibility for up to 5 days based on project requirements.