Roles and Responsibilities

• Collaborate with stakeholders, including clients, architects, developers, and project managers, to gather and document business requirements for Salesforce CRM and CPQ integration projects.
• Create detailed wireframes, mockups, and prototypes to visually represent system functionality and user interface design, ensuring alignment with business objectives and user needs.
• Document business processes, workflows, and system requirements in clear and concise manner, ensuring accuracy and completeness.
• Work closely with the End-to-End Architect to translate business requirements into technical specifications and solution designs, providing input and feedback as needed.
• Assist in the configuration and customization of Salesforce CRM and CPQ systems, including data mapping, field creation, workflow automation, and user permissions setup.
• Conduct system demos and user acceptance testing (UAT) sessions to showcase system functionality and gather feedback from stakeholders, ensuring alignment with requirements and expectations.

Required Qualifications/Skills

• Bachelor's degree in Computer Science, Information Technology, or related field.
  
• Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
• Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
• Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
• Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)

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