Job Responsibilities

• Design, implement, and maintain declarative automation, especially using Flow Builder, to streamline and optimize business processes.
• Migrate legacy automation tools (e.g., Process Builder, Workflow Rules) to modern, efficient Flows.
• Provide advanced support and troubleshooting for platform issues, particularly around Flows, Apex code, system integrations, and performance optimization.
• Integrate Salesforce with third-party platforms such as Certinia (formerly FinancialForce) or similar financial/project management systems.
• Maintain and enhance custom Salesforce solutions using Apex, Visualforce, and Lightning Web Components (LWC).
• Manage deployments using tools like Gearset in accordance with SDLC and change management best practices.
• Collaborate with DevOps teams to maintain source control (Git, Bitbucket) and support robust release pipelines.
• Work closely with business stakeholders to gather requirements, design scalable solutions, and implement system enhancements that align with business goals.

Job Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Finance, or a related field.
• 3-6 years of experience as a Salesforce Administrator, Developer, or similar role.
• Advanced knowledge of Flow Builder and declarative automation tools.
• Proficiency in Apex, Visualforce, and Lightning Web Components (LWC).
• Experience integrating Salesforce with external systems, preferably Certinia or similar platforms.
• Strong experience with Salesforce troubleshooting, root cause analysis, and issue resolution.
• Familiarity with Gearset, change sets, and SDLC methodologies.
• Exposure to DevOps practices and version control tools such as Bitbucket or GitHub.
• Excellent analytical, communication, documentation, and collaboration skills.
• Strong customer service mindset and ability to work in a fast-paced environment.

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