Key Responsibilities

• Administer Salesforce platform, including user management, permissions, and security settings.
• Configure Salesforce objects, fields, workflows, reports, and dashboards.
• Manage data imports/exports, ensuring data integrity.
• Provide training, troubleshooting, and enhance user adoption.
• Collaborate with stakeholders to gather requirements and implement system enhancements.
• Deploy custom solutions using Apex, Visualforce, and Lightning components (LWC).
• Integrate Salesforce with third-party applications and manage API connections.
• Monitor system performance and optimize processes for efficiency.

Required Skills

• Proficiency in Salesforce Service Cloud and user management.
• Ability to explain and implement effective Salesforce processes.
• Expertise in resolving issues related to flows and user experience.
• Apex, Lightning Web Components (LWC), Salesforce Integration (REST, SOAP, Streaming APIs, Event)
• Nice to Have: Aura, VisualForce

Qualifications

• 5+ years of Salesforce Administrator experience.
• Experience with Salesforce integrations and API management.
• Salesforce certifications (Admin, Platform App Builder, etc.) are a plus.

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