The SAFe Scrum Master/Team Coach (SM/TC) serves as a servant leader and facilitator for an Agile Team, guiding them through iteration events and processes to support teams and Agile Release Trains (ARTs) in delivering value. This role is crucial in nurturing the maturity of Agile Teams by promoting Agile values, principles, and best practices. The SM/TC is responsible for removing impediments, fostering a high-performance team environment, and driving continuous improvement and flow.
Responsibilities
- Guide teams in self-organization and self-management to improve effectiveness within the SAFe framework.
- Coordinate and participate in ART events to enhance SAFe implementation across the organization.
- Demonstrate Agile frameworks and improve Scrum maturity by applying Scrum techniques and artifacts, including user story refinement and backlog management.
- Aid in resolving interpersonal conflicts, and promoting effective problem-solving and decision-making within the team.
- Focus on the needs of team members and those they serve, using persuasion to align with organizational values and business objectives.
- Ensure transparency by inspecting artifacts, identifying discrepancies, and detecting anti-patterns.
- Educate teams on methods beyond Scrum, such as SAFe, Kanban, and Built-in Quality.
- Prepare teams for PI Planning by briefing them on upcoming features and identifying local stories, maintenance, defects, and tech debt.
- Facilitate the creation of draft PI plans, objectives, and identification of ART risks and issues.
- Assist teams in creating and finalizing PI objectives with a mix of committed and uncommitted goals.
- Ensure PI objectives are SMART and facilitate collaboration between Business Owners and teams during business value assignments.
Qualifications
- 10+ years of experience as a Scrum Master/Team Coach in a large enterprise.
- 10+ years in Scrum Master roles and Agile Program Management.
- Familiarity and experience with Microsoft Power Platform / Power Apps.
- Bachelor’s degree or equivalent combination of related work experience and education.
- Expertise in Jira Software, Confluence, FigJam, Jira Align, and AgilityHealth.
- SAFe 6.0 Scrum Master Certification (Required).
- Excellent oral and written communication and presentation skills.