Responsibilities

• Assist with implementation, configuration, and maintenance of RadiantLogic solutions.
• Provide expert support and troubleshooting for RadiantLogic VDS and associated identity management tools.
• Collaborate with internal stakeholders to understand business requirements and translate them into technical solutions.
• Develop and maintain technical documentation, including design specifications, configuration guides, and operational procedures.
• Perform regular system health checks and optimize performance.
• Integrate RadiantLogic with various directory services, including LDAP, Active Directory, and other identity repositories.
• Ensure security best practices are followed in the configuration and management of RadiantLogic solutions.
• Conduct training and knowledge transfer sessions for internal teams.

Required Skills

• Proven experience with RadiantLogic VDS implementation and support.
• Strong expertise in directory services, including LDAP, Active Directory, and other identity management protocols.
• Hands-on experience with identity federation and single sign-on (SSO) solutions.
• Solid understanding of identity and access management (IAM) principles and best practices.
• Experience with scripting and automation tools (e.g., PowerShell, Python).
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Relevant certifications (e.g., RadiantLogic Certified Professional) are a plus.

Desirable Skills

• Experience with cloud-based identity management solutions (e.g., AWS, Azure).
• Familiarity with other identity and access management tools (e.g., Okta, Ping Identity).
• Experience in a customer-facing role, providing technical support and consulting services. 

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