Roles & Responsibilities:
- Analyze existing documentation and artifacts to identify gaps and inconsistencies in the process.
- Creating Standard Operating Procedures and Process Workflow Models
- Reviewing and ensuring that program process documentation is clear, concise and user friendly.
- Creating test cases and test scripts to support Quality Control & Independent Validation and Verification (I&V)
- Creating User Acceptance Test cases and scripts to support User Acceptance Testing
- Development and Maintenance of Quality Control Plan
- Testing COTS products, User Devices and Custom Software
- Testing Processes and Procedures
- Collaborating with other team members to support test-driven development.
- Sharing test scripts (manual and automated) as needed with other testing entities.
- Assisting with constructing validation steps (both positive and negative testing) for user acceptance testing on an as-needed basis
- Supporting the activities of the Integration and Configuration team to ensure the automatic build and deployment process works effectively across all environments.
- Build and maintain strong relationships with site leadership, stakeholders, and customers.
Must Have:
- Bachelor's degree or relevant experience
- Experience working in Agile environments.
- 5-7 years of relevant experience.
- Exceptional interpersonal communication skills and customer support experience required.
- High level of patience required.
- Intermediate proficiency in Microsoft Office Word, Access, Excel, Outlook, and Internet navigation.
- Ability to manage time and prioritize.
- Knowledge of Quality Control principles.
- Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.
- Ability to use problem-solving and analytical techniques.
- Experience serving federal government customers.
- Experience with testing COTS products, User Devises, and Custom Software.
- ITSQB Foundation or equivalent Software Quality Assurance certifications is a plus.
- Excellent communication skills and ability to coordinate various stakeholders.
- Ability to develop and execute detailed test plans in support of Enterprise Verification, Validation, Readiness, and Transition activities.
- Self-starter who can create and manage planning and execution of job responsibilities with limited supervision.
- Sound business ethics, including the protection of proprietary and confidential information.
- Ability to work with all levels of internal staff, as well as outside clients and vendors.
- Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude.
- Ability to obtain and maintain a Public Trust