Job Description

• Understanding job requirements and consistent delivery to set targets
•  Review of 1098/1099 documents
•  Ensure rate adjustment was correctly calculated, and the required notices sent within the regulatory requirements.
•  Audit Bankruptcy documentation to confirm loans in a bankruptcy stage are properly handled,
•  Review of documents to confirm that loan payments are processed correctly and applied to the loan appropriately as per Note and applicable regulations.
•  Documents review to confirm the proper filing of claims to mortgage insurance providers.
•  Audit documentation to confirm proper processes are followed for the collection of missed payments, solicitations of assistance options, and the mailing of required notices, and pull a soft credit report
•  Confirms escrow account functions are being performed properly.
•  Review of documents to confirm loans impacted by a FEMA declared disaster event are being serviced correctly and applicable assistance is being provided
• Audit documentation to confirm the foreclosure process, from initiation through final settlement is completed in a timely manner and in accordance with applicable policies, regulations, federal, state, and local laws
•  Review of documents to confirm loans are being serviced correctly for both monitored and unmonitored hazard claims.
•  Review of loans with Lender Placed Insurance (LPI) that were sent appropriate notices before the LPI was applied to the loan and the LPI was removed when required
•  Audit documentation to confirm loans have been carefully reviewed for assistance options, all eligible programs have been offered, the finalization of a permanent assistance option is completed, and the loan is removed from the Loss Mitigation Workstation in a timely manner when appropriate
•  Review of documents to confirm the payoff provided was accurate and the lien release process was completed properly
•  Audit loans to confirm whether loan-servicing records are properly transferred (i.e., loan data, amounts, documents, and established policies are followed
  

Knowledge/Experience

•  Minimum 24-36 months of US mortgage servicing experience
•  Knowledge of the mortgage servicing process, documentation and loan terminology
•  Competencies/Skills:
•  Strong communication skills, verbal and written
•  Strong analytical skills
•  Demonstrated ability to resolve complicated issues as they arise
•  Flexible (Willingness to w ork in night shift),
•  Knowledge of MS Office

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