Job Description

• As a Process Engineering Consultant, you should have used methodologies like Lean and Six Sigma to identify and implement process improvements that enhance client experience and profitability.
• • Key responsibilities include conducting process assessments, developing new strategies, analyzing activities for operational transformation, using data and analytics for optimization, and collaborating with both business and technology partners to implement solutions. 
• • Develop and implement strategies: Plan, develop, and implement process strategies to build a more efficient bank. 
•  Experience in Six Sigma or Lean Manufacturing Concepts, and process engineering or business-related function (operations, strategy development, organizational design, or information technology).
•  Use data and analytics: Analyze process activities using tools like Power BI, Power Query, and VBA to support business process optimization
• The role is responsible for collaborating with multidisciplinary teams focused on designing innovative services and experiences that create measurable value to our clients while meeting business objectives. 
• The role uses independent judgement to determine methods and approaches to work, developing key client-facing “moment of truth” journeys that define a client’s relationship, partnering with internal clients to articulate a vision for a new or different type of service.
• The role makes decisions that influence department strategy, conducting research that builds empathy with the end client, deriving key insights, co-creating solutions, all with the goal of taking the service live. 
• The role acts as a resource integrator, conducting primary research, synthesizing multiple data sources and research insights, and working with cross-functional teams to research and design detailed solutions. 
  
  What you'll be doing
  
  As a member of the Process Engineering team, you’ll identify and implement process improvements that enhance client experience and generate the right kind of profitability. As a Process Engineering Specialist, you’ll use your experience and direct client feedback to improve the quality of key processes that make a difference for our clients. You’ll assist in the planning, development, and implementation of a process strategy that will build the bank of the future. 

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